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The following information is provided to our customers to help in making decisions about their transmission service and repair. Please ask us if you have any other questions about our services.
You have a choice when it comes to fixing your transmission. You can buy a new one, a used one, a rebuilt one off of the Internet, or a rebuilt one from a reputable repair shop.
New is the most expensive and are not always available. Most dealers only carry Reman which is basically an expensive rebuilt transmission.
Used sounds good, but is not always the cheapest. You get a warranty that guarantees you another transmission free if the one that you purchase doesn't work, but it doesn't pay for the labor, parts and possible towing charges that accrue every time we have to remove and replace a transmission.
Rebuilt off of the Internet sounds the cheapest, but when into consideration the "what ifs" you'd better think twice. What if you pay the shipping and it doesn't work? They will replace it with another transmission but they will charge you shipping again. What if the shipping time is too long and we have to charge you storage or tow the car back to your home? Most cars would need additional to even be able to be towed. What if their warranty would only pay $25 per hour to install the second transmission? You would be stuck paying additional labor charges.
Rebuilt from a reputable shop is the best way to go. You have no worries and less hassles. You get an honest price quote up front before doing the work which includes all parts and labor. You get a warranty from the shop doing the work that will cover everything with no extra charges to you the customer. And should the unthinkable happen and you break down because of the transmission after we rebuild it -- we will make sure that get your car repaired and returned back to you in a timely fashion -- no matter where you are when you break down.
Most warranty companies do not recognize transmission flushes as proper maintenance to comply with your warranty contract.
Transmission overhauls require 2 to 5 working days or more depending on parts and the type of transmission. If parts must be special ordered, it could take up to 2 weeks! We do not manufacture parts and are at the mercy of the parts suppliers! We appreciate your patience and understanding. Hi-tech Transmissions will make every effort to repair your vehicle as promptly as we can.
Computer controlled transmission and transaxle vehicles must have a fully operational charging system, including but not limited to battery and alternator. This is an entirely separate system that must be checked prior to any work performed on the transmission. Parts and/or repairs of the charging system are not included in the estimate of transmission repair. Hi-Tech Transmissions cannot guarantee any transmission work unless the charging system is functioning properly.
Just changing transmission fluid is not acceptable...
We at Hi-Tech feel that flushing a transmissions without first servicing the pan and filter could result in major problems due to the abnormal amount of debris from an undetected problem that would have been caught in a normal service. Almost all late model cars with FWD and OD’s have a felt lined filter that can flog and cause premature transmission failure making it more important to service newer cars than the old ones that had a screen that didn’t need to be replaced.
Antifreeze and/or water contaminated transmission fluid will causes friction material breakdown and lip seal degradation. The binder (Glue) in friction materials will dissolve causing friction material to flake off. Automatic transmission fluid contaminated with antifreeze and/or water will look very much like a "strawberry milkshake". Just changing the transmission fluid is not acceptable. Friction material and seals that have been exposed to antifreeze and/or water, even for a short period of time, will eventually be damaged. The torque converter cannot be completely drained, so contamination would still be present when the remaining fluid circulates through the transmission. Most late model converters also have a clutch lining (friction material) on the inside of them, so converter replacement is mandatory.
If transmission fluid is contaminated with antifreeze and/or water:
